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Frequently Asked Questions About Shipping

Where are you located?

We are located in Fishkill, NY in the heart of the Hudson Valley.

If you're local, you are welcome to pick up your items...just choose that option at check out.

All shipped items will be handled based on distance and weight of items.

What forms of payment do you accept?

We accept major credit cards, including Master Card, Visa, Discover and American Express.

We also accept PayPal for your purchase.

If you prefer to pay by check, contact our office PRIOR to checking out with your order and we can invoice you.

 visa mastercard discover american express (amex) paypal accepted

How is shipping calculated?

We base the shipping charge on your location and the weight of your purchase. Shipping at check out is an estimate for the following reason:

If the purchase weight is heavier than standard shipping will allow, we may need to go with a freight option which could have additional charges.

If shipping is higher than estimated at check out, we will contact you before fulfilling your order to discuss. You can always call us at 845-226-5405 if you want to talk shipping with us before purchase.

What shipping methods do you use?

The one that works best with your purchase. We keep economy in mind and use both UPS and USPS. 

We don't want shipping costs to be a barrier to your purchase, however, we must cover the costs of shipping and we would rather you know them upfront than to hide them in the purchase price. 

What if you are shipping via freight?

You must be available to inspect truck freight shipments. You are also required to unload them yourself. If you can't be there for the deliver at the appointmented time, the shipping company will typically add a redelivery charge of $100.00. When the item is on its way, you will get a call to alert you to the drop off time.

What about damaged or missing items in my shipment?

If there is damage, you must note that yourself upon arrival. It is your sole responsibility to ensure the product is not damaged. In addition, you must verify the shipment is complete. An invoice will be included noting the items you ordered. Check the list against the shipment prior to accepting the items. If you do not alert us to a missing or damaged item prior to accepting the deliver, we will not honor replacement and you will need to reorder them at full retail price.

Herring Sanitation Offers Discounts/Promotional Savings When We Can. Each Savings Coupon is Specific to Service Performed.
Promotions Offered Can Not Be Combined With Any Other Offer. Highest Qualified Savings Will be Applied.

 

© 1973 -2017 , Herring Sanitation Service, Inc.

Herring Sanitation Service, Inc. •  845-226-5405 •  Fax 845-897-5488 All Rights Reserved
146 Old Route 9 Fishkill NY 12524   |   5301 Route 9W Newburgh NY 12550